The Art of Selling

 

1H30 SESSION - ONLINE VIDEO

Always Available

MANAGEMENT OF YOUR BUSINESS

Get an in-depth understanding of how to start and manage your business. Master the basic retail management, order & stock management, distribution channel, e-commerce and P&L practices.

CUSTOMER EXPERIENCE

Build the ultimate shopping experience including practical workshops for your clients.

MARKETING & PACKAGING

Understand how to market your brand in the store and online.

Study the latest trends and learn how to effectively merchandise and pack your chocolate, increasing sell-through.

 

Upon purchase, participants gain unlimited access to the course, allowing them to revisit the material at any time and refresh their knowledge.

 

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This session with chocolate sales experts and their advices allowed me to perfect my team management but also my stock management skills. This is what I needed!
— Jean-Claude V. - Chocolate shop owner

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Our experts

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JOELLE LEBOULCH

  • Experience of 12 years in a luxury and premium chocolate sector.

  • Retail Manager for Marcolini (own shop) and Godiva (own shop & franchise) with a strong commercial and operational knowledge.

  • Joelle graduated in dietetics and is passionate about cooking and chocolate.


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LAURENCE KOUTNY

  • 17 years of experience in the chocolate industry (Mars & Godiva): International Innovation Director (marketing & packaging), Marketing & Merchandising Director…

  • Winner of the 2013 Belgian ‘Business Manager Trends Woman Award’.

  • Consultant for many chocolate brands helping them improving their sales performance.

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LAURENT FASSINO

  • 15 years practice in both niche and mass market chocolate industry.

  • Qualified in business development of chocolate brands, export and retailing infrastructure.

  • Independent producer of fair and organic chocolate from bean to finished product: ‘La Maison du Cacao’.