Create your group of a minimum of 6 people and we will organise the session.
LIVE SESSION
Is your sales team truly ready for the peak season rush — Christmas, Valentine’s Day, Easter?
Selling chocolate is not like selling cars or detergent. It’s all about experience, emotions, and memorable customer journeys.
Compact Masterclass for leading chocolatiers :
In just 3 hours - Workshop covering:
• Mastering the full customer journey: from warm welcome and need discovery, to product recommendation, sampling, additional sales, and closing.
• Boosting key KPIs: sales, average basket, sales index, conversion rate.
• Applying operational excellence: keeping the store spotless, inviting, and always on-brand.
Now the real question is: Is your team ready for the upcoming boom?
Need a customised, high-ROI training programme to refresh fundamentals and elevate performance?
Contact :laurence@artofchocolate.be
On-line course
Get an in-depth understanding of how to start and manage your business in this 1.30 hrs video masterclass. Master the basic retail management, order & stock management, distribution channel, e-commerce and P&L practices.