The Art of Selling
1H30 SESSION - ONLINE VIDEO
Always Available
MANAGEMENT OF YOUR BUSINESS
Get an in-depth understanding of how to start and manage your business. Master the basic retail management, order & stock management, distribution channel, e-commerce and P&L practices.
CUSTOMER EXPERIENCE
Build the ultimate shopping experience including practical workshops for your clients.
MARKETING & PACKAGING
Understand how to market your brand in the store and online.
Study the latest trends and learn how to effectively merchandise and pack your chocolate, increasing sell-through.
Upon purchase, participants gain unlimited access to the course, allowing them to revisit the material at any time and refresh their knowledge.
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“This session with chocolate sales experts and their advices allowed me to perfect my team management but also my stock management skills. This is what I needed!”
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Our experts
JOELLE LEBOULCH
- Experience of 12 years in a luxury and premium chocolate sector. 
- Retail Manager for Marcolini (own shop) and Godiva (own shop & franchise) with a strong commercial and operational knowledge. 
- Joelle graduated in dietetics and is passionate about cooking and chocolate. 
LAURENCE KOUTNY
- 17 years of experience in the chocolate industry (Mars & Godiva): International Innovation Director (marketing & packaging), Marketing & Merchandising Director… 
- Winner of the 2013 Belgian ‘Business Manager Trends Woman Award’. 
- Consultant for many chocolate brands helping them improving their sales performance. 
LAURENT FASSINO
- 15 years practice in both niche and mass market chocolate industry. 
- Qualified in business development of chocolate brands, export and retailing infrastructure. 
- Independent producer of fair and organic chocolate from bean to finished product: ‘La Maison du Cacao’. 
 
          
        
       
     
                 
                 
                 
                 
             
            